Shipping policy
Last updated: 08/24/2025
At Duaa, we are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand how we process and ship your purchases.
Processing Time
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All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
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During peak seasons or promotional periods, processing times may take slightly longer.
Domestic Shipping (U.S.)
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We offer shipping within the United States through trusted carriers such as USPS, UPS, or FedEx.
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Standard shipping typically takes [10–20 business days] after your order has been processed.
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Expedited shipping options are available at checkout for an additional cost.
International Shipping
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We currently do not offer international shipping.
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If international shipping is available, delivery times may vary depending on the destination country and customs processing.
Shipping Rates
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Shipping charges for your order will be calculated and displayed at checkout.
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We may occasionally offer free shipping promotions, which will be announced on our website or social media channels.
Order Tracking
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Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package.
Delays & Issues
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Duaa is not responsible for delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout.
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If your package is lost, stolen, or damaged during transit, please contact us at duacompany@yahoo.com, and we will work with the carrier to resolve the issue.
Incorrect Address
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Please ensure your shipping address is entered correctly at checkout. duaa is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Contact Us
If you have any questions about this Shipping Policy or your order, please reach out to us at:
📧 DUACOMPANY@YAHOO.COM